The Channel Island's Neurodevelopmental, ADHD and Sleep Specialist
Assessment, Diagnosis and Specialist Support
Self Referrals Accepted
Privacy Policy
This policy describes what happens to the information that Headmatters- CI collects.
This information includes personal information as defined in the General Data Protection Regulation (GDPR) and any subsequent data protection legislation. This policy describes how Headmatters-CI manages your information, if you contact Headmatters-CI or when Headmatters-CI contact you. The use the information collected is in accordance with all laws concerning the protection of personal data including the Data Protection (Jersey) Law.
As per these laws, Alison Pell is the data controller; if another party has access to your data you will be informed and if they are acting as a data controller or a data processor, who they are, what they are doing with your data and why they need to be provided with the information.
If your questions are not fully answered by this policy, please contact Headmatters-CI. If you are not satisfied with the answers, you can contact the Jersey Office of the Information Commissioner (JOIC).
Types of Information
What type of information we have
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (for example, name and contact details)
- Diagnostic Information
Under the Data Protection (Jersey) Law 2018, the lawful bases we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting: alison@headmatters-ci.co.uk
What personal information is collected?
For Headmatters-CI to provide with you with any services, the following information is required:
Your contact details including:
- You name
- A postal address
- Telephone number(s)
- Electronic contact such as:
- email address
- your date of birth
- your health insurance details.
This information is collected directly from you. Certain information about you may be required from a health professional (such as your GP) to provide a complete health assessment. This may include sensitive personal information.
How Headmatters-CI stores your information
Your information is securely stored:
I use a Laptop computer. This computer is password protected and the hard drives are encrypted. Passwords are not shared.
I also store notes on an encrypted and secure cloud server. Certain data is stored on the encrypted MHS assessment site. When QB is used, the QB results are stored on the QB encrypted server.
Microsoft Word is used to produce invoices. The computer record includes the most recent invoice generated. Microsoft Word is also used to produce letters to health professionals and any health insurance companies.
In the instance of paper-based information, this is stored in a lockable filing cabinet.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights.
If you make a request, we have four weeks to respond to you. Please contact us at: alison@headmatters-ci.co.uk if you wish to make a request
How to complain You can also complain to the Jersey Office of the Information Commissioner (JOIC) if you are unhappy with how we have used your personal data.
JOIC’s address:
2nd Floor 5 Castle Street St. Helier Jersey JE2 3BT enquiries@jerseyoic.org
+44 (0) 1534 716530
© Copyright. All rights reserved.
We need your consent to load the translations
We use a third-party service to translate the website content that may collect data about your activity. Please review the details in the privacy policy and accept the service to view the translations.